Office Documents

SHIPTO offers nationwide delivery across Uganda.

• Kampala & Greater Kampala: Same-day delivery for all local stock.
  
• Upcountry: Reliable delivery to all major towns with same-day dispatch from our Kampala warehouse.
  
• Imported Items: Pre-order products are shipped from our verified international vendors and typically arrive within 14–24 working days.
  

You’ll receive updates by email, SMS, call or WhatsApp once your order is confirmed and on its way.

All SHIPTO products are verified and covered by vendor warranty where applicable.

• Electronics and appliances include manufacturer or seller warranty (typically 6–12 months).
  
• Products with warranty coverage come with a digital receipt for claims and after-sales service.
  

Need help? Contact our Support Team on WhatsApp for warranty inquiries, replacements, or product assistance.

Returns are accepted for wrong or damaged items reported within 7 days of delivery.

Products must be unused and in their original packaging.

For assistance, contact our support team to arrange a pickup or replacement.